Programme Quality Manager

Starting Date / Initial Contract Details

1 March 2026. Full-time, 12- 24 months

Role Summary 

Provide leadership for Medair’s Monitoring, Evaluation, Accountability and Learning (MEAL) and information management (IM) functions, in the DRC. You will be called on to provide strategic and technical leadership in MEAL, focusing on strengthening data quality and learning to ensure high-quality, evidence-based programming that meets Medair DRC's strategic mandate and donor requirements. In addition, you will oversee data systems for a variety of sectors, including WASH, nutrition, infrastructure, and health to ensure data integrity and accessibility.  

Project Overview 

Emergency health and nutrition projects targeting displaced, conflict-affected and most in need populations in the DRC. WASH interventions in health centres and in community as part of a health emergency response. Opening humanitarian access to remote areas through roads and bridges rehabilitation.

Workplace & Conditions 

GOMA, DR Congo is the capital of Nord Kivu Province of DR Congo and as such it is a large and busy town with an estimated population of over two million people. It has sizeable international community & several options for spending your leisure time. This is a field-based position in Goma, Democratic Republic of Congo, with frequent travel to field sites.  

Responsibilities:

• Provide leadership and integration in the areas of information management, and MEAL

• Information Management - among others, oversee the development and maintenance of data management systems for program activities, ensuring accuracy, security, and accessibility.

• MEAL (Monitoring, Evaluation, Accountability, and Learning) - Oversee MEAL frameworks for all projects, including MEAL plans, indicator performance tracking tables (IPTTs), data collection tools, sampling procedures and data pipelines (collection to reporting)

• Quality Assurance - Provide advice and support on data quality assurance to all Medair project sites & Support donor-commissioned data quality audits, in mid-term and final reviews and provide guidance on evaluations

• Data Analysis, Visualization, and M&E Reporting - Analyse data to produce relevant indicators and Contribute information visuals to internal and external reporting.

Qualifications, Experience & Technical Competencies:  

• Bachelor’s degree in relevant subject or equivalent professional. Degree or diploma in information management, Database Management, (desirable).

• Strong working knowledge of French (spoken and written) as well as English

• 3-5 years' experience in programme quality roles in NGOs/INGOs and information management  

• Experience with GIS, mobile data collection (Kobo/ODK/CommCare, mWater), SPSS,Stata for analysis, and Power Query/Power BI/Qlik or any relevant business intelligence tools.  

• Experience in data analysis, visualization, and data utilization for decision making and reporting purposes.

Behavioral Skills  

• Aptitude, willingness, and ability to learn data analysis and data management packages.

• Problem solving ability, attention to detail and open minded.

• Capacity to manage personal stress levels.

• Able to build trust and enforce procedures. Good communication and interpersonal skills.

• Diplomatic and sensitive to humanitarian issues. Enthusiastic with a ‘can-do’ attitude.

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Team Spiritual Life

Reflect the values of Medair with team members, local staff, people we serve, and external contacts. Work, live, and pray together in our Christian faith-based teams. Fully contribute to a rich spiritual team life, including team devotion, prayer, and words of encouragement.

Before you apply

Please ensure you are fully aware of the:

1. Medair organisational values.

2. Medair is committed to safeguarding the protection of beneficiaries, volunteers, staff and partners, and particularly children. Therefore, we do not employ staff whose background we understand to be unsuitable for working with children. Medair staff are required to give the utmost respect to, and comply with, Medair’s accountability policies and best practices.

3. Medair Relief & Recovery Orientation Course (ROC) (which forms part of the recruitment selection process for field positions).

Application Process

To apply, go to this vacancy on our Medair page. Please do not make multiple applications. We will not review email applications. Only English-language applications / CVs will be reviewed. Advertised on Jobupfree.

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